Changes to make our studio Covid-Secure
We have made many changes to comply with social distancing guidelines relating to Covid-19. The following will remain in place until the Government restrictions have been removed. We will review the measures we have put in place regularly.
Obviously, please do not visit the studio if you have any Covid-19 symptoms, or a cough or a cold. We will take your temperature at the door (with an infrared thermometer). If anyone in your group has a raised temperature, your group will not be allowed in and your deposit will be refunded in full.
Please arrive on time. Tables are booked at 15 minute intervals to give us time to take your temperature and show you to your table. If you arrive late, you will have less time to paint. Bookings are for a specific time period to give us time to clear away everything used in that session, sanitise every surface and put out all new paints, brushes, instructions etc for the next family. Your painting time cannot be extended. We will check on you 15 minutes before the end of your session, take payment and if necessary we can pack up a takeaway kit so you can finish your pottery at home.
We have a Sanitiser Station at the door. We will ask everyone to sanitise their hands before coming in to the studio. Staff will sanitise their hands regularly. There are dispensers at the door, in the kitchen, in the coffee shop and outside the kiln room/toilets.
Please wear a mask (if you are able to) when you come into the studio and if you are selecting your pottery from the shelves. Once you are seated at your table, you can remove your mask if you'd like to. If you feel more comfortable keeping your mask on, you are more than welcome to do so.
Staff will wear a full face-visor whilst interacting with you (so you can understand what we're saying). Staff will wear face masks in the kitchen and coffee shop, when preparing food and drinks.
We are encouraging all bookings to pre-order your pottery online. If you do, your pottery will be taken from the stockroom by staff ie not from the shelves where it could potentially have been touched by other painters. It also has the advantage of giving you extra time to paint as your pottery will be on your table when you arrive. You can order online and add a note with the date and time of your booking (that will help us hugely). You can pay online or select Manual Payment if you'd like to pay in the studio.
If you'd like to select your pottery in the studio, we will ask you to keep as close to the shelves as possible and only handle the pottery you have chosen. If you have children with you, an adult should pick the pottery off the shelf. You will have to choose within your 15 minutes and before the next family arrives. We must minimise movement in the studio and obviously handling pottery is also discouraged - so pre-ordering pottery is preferred.
We would ask that parents of pre-school age children seriously consider whether their children will sit still for the entire painting session. If you think this is unlikely, please consider a paint at home kit instead.
With apologies we cannot allow any pushchairs at the moment - it will affect the social distancing between tables.
One toilet is open for use but obviously we would prefer if it is only used for emergencies. Please do not use the toilets for hand-washing - there will be a pack of baby wipes on your table for cleaning your hands. We will monitor toilet use and clean as often as possible but we would ask that you are all responsible and use common sense. Children must be accompanied to ensure there's no touching anything on the way. There is a sanitiser dispenser outside the toilet for your use going in and coming out. If the toilet is occupied, please do not queue. Staff will use the second toilet.
Everything will be table service. Food and drink can be ordered at the table and will be brought to you. If you need any additional colours etc, just ask and we'll bring them to you. Payment will be at the table. At all times we will be consciously minimising movement in the studio.
The doors and windows will be open as much as possible. Please bear this in mind and dress accordingly (layers). If it's too windy, we might have to close the front door but the windows and the back door will remain open for ventilation.
Deposits - we are really sorry to have to ask for a deposit. We have only 6 tables instead of the usual 22. Bookings that don't turn up were relatively common before the pandemic. We simply can't afford no-shows now.
The £20 deposit covers 4 seats. We will allow one non-painter per table. Your deposit is basically deductible at £5 per item of pottery painted. Again, this is just because of the current situation. We can no longer afford to have a table of 4 taken with just one painter, sorry.
If any of this offends you or you don't agree with it or don't want to pay a forfeit for having only one or two painters, we would ask you to consider a takeaway kit. Same pottery, same glazes (paints), same glazing and firing but no deposit and no limited session time.
We hate deposits and we will review this regularly and get rid of it as soon as we can.
All of the above have been put in place to ensure the guidelines are all met but almost more importantly - to make you feel safe and comfortable and confident so you can relax and enjoy your painting.